Administration Assistant

• Location: Perth Airport, Scone
• Reports to: Office Manager
• Hours: 37.5 hours per week
• Salary: £25,000 (pay award pending)
• Benefits:
  -Pension: 12% employer’s contribution (after 3 months’ service)
  -Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday
  -Death in Service benefit: 3 times annual salary
  -Optional Private Medical Insurance plan
  -Access to Blue Light Card
  -Learning and Development opportunities

SCAA would like to welcome an experienced Administration Assistant to support their growing team at the Charity’s Head Office in Perth. Working as part of a small admin team, the successful candidate will provide key administrative support to the Charity’s vital Fundraising, Finance and Executive teams. A high level of accuracy, attention to detail and ability to problem-solve are essential requirements for this position along with excellent communication, IT, numeracy, and literacy skills. The ideal candidate will show a willingness to work flexibly. A friendly and professional manner will suit this customer facing role.

About the role

Process and acknowledge donations daily through our CRM (Donorflex).
• Follow processes and procedures to ensure data processing accuracy.
• Monitor and action public enquiries including incoming emails, phone calls and post in and out.
• Monitor and action daily and weekly lottery administration tasks.
• Organise the weekly banking of cheques and cash including ad-hoc money counting operations in line with organisational policy and procedures.
• Process merchandise orders, with support from volunteers and work with the wider team to ensure accurate stock control.
• Support event leads by assisting with the collation of materials.
• Perform bank reconciliations.
• Assist with visits to the Perth Office from donors, patients and other members of the public as requested.
• Ensure best practice and excellent customer service in response to visitors and callers.
• Provide guidance and support to office and community volunteers.
• Provide cover and support, as appropriate, during holidays, peak times and periods of absence.
Any additional duties will normally be to cover unforeseen circumstances or changes in work and will usually be compatible with your regular type of work. If an additional task or responsibility becomes a regular or frequent part of the job, it will be included in the job description in consultation with the post holder.

General responsibilities

Maintain an organised, secure and inviting office environment.
• Work collaboratively with staff across the charity and key partners.
• Abide by organisational policies, safety protocols, codes of conduct and practice as described in the Staff Handbook.
• Perform other associated duties as they arise, develop or are assigned in line with the broad remit of the post.

To apply please email your CV and a covering letter outlining your suitability for the role, your relevant experience, and your motivations for applying to Katherine Farmer, Office Manager, at k.farmer@scaa.org.uk.

Application deadline is 7th March 2025.

Interviews will take place at our base at Perth Airport in Scone on 19th March 2024.